Refund policy
Digital Products, Ebooks, and Downloadable Content Is Non Refundable Under Any Circumstance - All Sales Final
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Cosmetics & Hair Products (Oils, Creams, Soaps, Pomades)
Stop Using Immediately If Irritation Occurs
No Refunds on Hair Products | All Sales Final
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Memberships Are Non Refundable Under Any Circumstance.
Please Read Below For Our Physical Product Policy:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return (Digital Products Not Included In This Policy. Digital Downloads, Ebooks, and Emailed Products Are Non Refundable)
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase such as order number or email confirmation.
To start a return, you can contact us at ThePhdInWaves@gmail.com
Please provide detailed information about your order such as
- Order Number
- Name of Product You Purchased
- Reason For Return
To speed up the refund process.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ThePhdInWaves@gmail.com
Product Care and Product Use
Agreeing To The Terms and Service, and Refund Policies and Purchasing Your Phd In Waves Products Means You Agree To Use Phd In Waves Products For Their Intended Purpose. Failure To Follow The "Phd In Waves Product Care Guide" Located Under Our Products Section Will Forfeit Your Right To Refund or Exchange In The Event Any of Your Purchase Phd In Waves Items Gets Damaged.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Affiliate Disclosure
This Website Contains Commission Links Which Are Stated. Some Product Recommendations or Links Provide a Commission If Purchased Through The Link at No Extra Cost.